Real Chai

Frequently Asked Real Chai Tea Questions

What is Chai Tea?

Real Chai Ingredients

Making/Storing Real Chai

Placing your Order

Postage & Shipping

Returns

Contact us

 

What is Chai?

Chai is traditionally a sweet milky tea, originating in India. Chai tea is renowned for it's spicy aromas and delicious flavours. Sometimes you hear chai tea being called masala chai.  Masala means spice and chai means tea, so Masala Chai means Spice Tea.  When I discovered Chai in the Czech Republic (no not India!) it was called Data Masala, meaning many spices. And it was the best dam thing I'd ever tasted!

What are the ingredients in Real Chai? 

Real Tea & Real Spices & absolutely nothing else.  Nothing artificial. It contains premium quality single origin black tea, cinnamon, ginger, cardamom, cloves & love.  There is no sugar in our loose leaf blends. We do now offer a gorgeous Fresh Honey blend which contains, you guessed it, honey... in addtionto the tea and spices.  

 

What does Real Chai taste like?

This is a great question.  Imagine exotic spices, swirling in the warmth and creaminess of milk combined with the sweetness of honey. Mmmmm Bliss. Real Chai has been described by customers as "heaven in a cup" & "endorphin releasing".   It's rich, warming, comforting & aromatic...all at the same time.  100% of customers surveyed have rated the taste of  Real Chai as above average - well above average.  

"Beeeaaaauuuutiful, grand, absolutely wonderful, very tantalising to the palate. I've tried tonnes of different chai blends and this is superb. This is the one I will stick to... So, you'll definitely hear from us again" Kerrie Supple Kallinderis, SA

Does Real Chai Contain Caffeine?

Real Chai is low in caffeine.  It's lower than coffee and regular tea.  I use a naturally occurring low caffeine tea as the base and it's 70% spices, so each teaspoon of chai is only 30% tea.

Is Real Chai sweetened?

No! Our loose leaf blends are not. You get to control how sweet you make it. Real Chai comes unsweetened then you can add honey to taste. I recommend honey over sugar as it makes for an even more delicious brew. Personally I'm a sweet tooth so I like to add one big teaspoon of honey per cup.  Our honey chai blend does contain honey (at the ratio of 1 teaspoon per cup) Of course, if you prefer you can enjoy Real Chai unsweetened too, you don't have to add honey. It's completely  up to you. 

Chocolate Chai? What is that like?

Oh yeah! All you choccie lovers this one is for you. I used to sip my chai while nibbling on chocolate until I realised I could combine them into one delicious drink. Real Chai Chocolate is made using French Dark Chocolate Chunks that melt as you brew. It's like a spicy hot chocolate, great for rainy days or an after dinner treat.

How do I make Real Chai

Making Real Chai is easy and effortless. You can do it on the stovetop (my favourite way) in a teapot or plunger. Click here to find out more about how to make real chai

Can I have Real Chai without milk?

You can! Lot's of people in Australia enjoy Real Chai without milk. Chai is traditionally brewed with milk in India but that's the great thing about Real Chai, you can brew it the way YOU like it. It contains only spices and tea, so if you prefer not to use milk simply leave it out for a delicious black tea version. I personally love to use Soy Milk in my chai over dairy milk. I find its creamier and has more body and really compliments the spices well. I recommend Aussie Soy or Bonsoy.

How long will Real Chai keep for?

Real Chai has a shelf life of up to two years. Store in an airtight container for maximum freshness. I've no doubt you'll be drinking your Real Chai well and truly before this time!

How many cups will I get out of each packet?

50g -10 cups

100g - 20 cups

200g - 40 cups

470g - 85 cups

How do I place an order?

  1. Browse the online shop & add all the desired items to the shopping cart. You can see more info about a product by clinking on the image.
  2. To place an item in the shopping cart, click on the "add to cart" button for each product. 
  3. Your shopping cart will appear at the bottom of the page. You can remove an item by clicking the word "remove" under the image. You can change the quantities by clicking the word "edit" on the right of the cart. You can view items in you shopping cart at any stage by pressing the "shopping cart" icon. You can hide your cart by clicking "hide cart" on the left of the cart. 
  4. Once you have finished shopping click the "checkout" button on the top of the page. Fill in your details and any discount codes you may have Click complete purchase - Done! Click here to shop now.
What payment do you accept? 

We accept major credit cards - Visa or Master, Paypal, Cheque, Money Order or Bank Transfer. Cheque or M/O should be made payable to RealChai Pty Ltd and posted to PO Box 3220 Manuka, ACT 2603. Please note for all bank transfers, please write your Order Number in the reference field so as to assist us in getting your chai out to asap. 

 

Can I order via the phone or email instead of online?

Yes of course. We accept orders over the phone between  9am-5pm EST. Monday to Friday. Ph - 0424894627. Or if you prefer drop me an email with your address details and order to  thechaigirl@live.com

 

How much is postage across Australia?

RealChai is shipped via Australia Post for a flat rate of $7.  Orders above $100 are shipped for free!

Do you deliver everywhere in Australia, how long does it take?

Yes we deliver to all Australian destinations and overseas.
Once payment is received, all orders are generally processed and shipped the next  business day. 
Australia Post aims to deliver your items within 1-5 working days. 
Real Chai is based in Canberra. 
  • Same state delivery should arrive the next day. 
  • Canberra to Sydney 2 days. 
  • Canberra to Adelaide 3 days. 
  • Between other capital cities & regional areas 3-5 days (Australia Post does not gareentee these times, they are a guide only) 
Online orders will receive an initial receipt notification and also a shipping confirmation. If you do not receive and order after 1 week of placing it, please call our office to find out its status

 

Do you do Express Post?

Absolutely if you need your chai in a hurry (you're down to your last cup or you have a last minute present to organise) Just select the $13 express post option at the online check out. 

Returns - Risk Free Guarantee

Trying Real Chai is a safe bet.  I'm so sure you are going to love drinking Real Chai that I'd like to offer you my 100% 30 day money back, risk free offer. Purchase any RealChai blend and I’ll give 30 days to decide whether realchai is the chai for you. If you’re unsatisfied for any reason with Real Chai you can send it back to P0 Box 3220 , Manuka, ACT 2603 for a full refund.

 

Contact Info

Anthea Cahill
Director
Real Chai Pty Ltd

thechaigirl@live.com

PO Box 3220
Manuka 2603

Phone: 0424894627

 

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